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New Business Representative
Date Posted:	29/03/2018
Closing Date:	00/00/0000
Type:	Permanent
Location:	Epsom
Salary:	£22,000

Information:

Our client in Epsom is looking for New Business Representatives.

Responsibilities;
Maintain an up to date knowledge of all products and services offered
Deal with telephone callers respond promptly, accurately and efficiently to enquiries from existing and prospective customers, intermediaries and other relevant third parties regarding the products and services offered
Promote the products and services offered
Take care to avoid making comment, orally or in writing, which may be construed as offering advice and/or guidance and, where relevant, adhere to scripted questions during telephone communications.
Issue relevant literature, illustrations and application forms for savings accounts, mortgages and additional loans to prospective and existing customers and to intermediaries, ensuring that adequate stock levels are maintained.
Proactively follow up enquiries via marketing or our website (or other appropriate sources)
Maintain filing and record keeping systems for each mortgage application
Contact customers periodically regarding the services/products utilised to ensure suitability and encourage take-up of other related products.
Carry out market research and analysis of the results as and when necessary.
Proactively call our existing mortgage customers to provide details of alternative mortgage solutions at the end of their fixed term.
Liaise with external suppliers and maintain business relationships with third parties as required.
Attend Internal or External meetings as required.
Undertake any other related tasks requested by the Manager, New Business Team or his/her Line Superiors.

Qualifications;
At least 5 GCSE’s A-C preferred
CeMAP qualified desirable

You will be;

An excellent communicator
Ability to show “customer comes first”
Have experience of working in an office environment
At least 1 years’ experience in handling incoming and outbound calls

Salary

Up to £22,000 depending on experience

Hours;

Participate in the weekly shift rota, currently (Monday to Thursday 8am to 6.00pm and Fridays 8am to 5.30pm) and weekend rota (Saturday 9am